Privacy & Cookies Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular, plural, or possessive.

For the purposes of this Privacy Policy:

  • Account aka Library Account, means a unique Hopenotless.com Library Account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hope. Not Less. and Hopenotless.com by extension.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Data Controller– Margot Emmeline, owner of Hope. Not Less.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to using the Website, accessing Your Library Account on the Website, and accessing Your e-books in Your Library Account.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website is synonymous with Hope. Not Less. and Hopenotless.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Our WordPress security measures include but are not limited to: all customer Library Accounts are forced to follow a strong password policy, the number of administrators who have access to Your Personal Data is kept minimal, login attempts are limited, and all components added to WordPress are from trusted developers and are kept up to date.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We may use are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
  • Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

For more information about the Cookies We use and Your choices regarding Cookies, please visit the Cookies section.

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing, and Your experience.

We share Personal Data with third parties who help us provide Our orders and store Services to You.

WordPress Password Reset

Stripe Payments

Google Services for Email Preferences

A Google Form is used for a marketing email subscribe and unsubscribe list. When you submit this form (whether you use it to subscribe or unsubscribe), the Google Form collects Your email and the name You enter. This Personal Data is synched to a Google Sheets, and is stored on Google Drive. It is stored until you request for Your Personal Data to be deleted from these email preference records altogether (this is different than updating your preference to ‘unsubscribe’). Even when your Personal Data is deleted from the email preference records, You will still receive necessary emails related to Your Hopenotless.com Library Account and purchases. See Google’s Privacy Policy for more details.

WooCommerce Site Visitor Data

Woo Commerce, Hopenotless.com’s ecommerce platform, stores site visitor and customer Personal Data as detailed below.

While You visit Our site, We’ll track:

  • Products You’ve viewed: We’ll use this to, for example, show You products You’ve recently viewed
  • Location, IP address and browser type: We’ll use this for purposes like estimating taxes and shipping
  • Shipping address: We’ll ask You to enter this so We can, for instance, estimate shipping before You place an order, and send You the order

We’ll also use Cookies to keep track of cart contents while You’re browsing Our site.

See the WooCommerce parent company’s privacy policy here.

WooCommerce Customer Data

When You purchase from us, We’ll ask You to provide Personal Data including Your name, billing address, shipping address, email address, phone number, credit card/payment details, Account username, and Account password. We’ll use this Personal Data for purposes, such as, to:

  • Send You information about Your Library Account and order
  • Respond to Your requests
  • Process payments and prevent fraud
  • Set up Your Account for Our store
  • Comply with any legal obligations We have, such as calculating taxes (details below)
  • Improve Our store offerings
  • Send You marketing messages, if You choose to receive them
  • Populate the checkout for future orders, if You made an Account

WooCommerce Account Data

When You create an Account, We ask You to provide Your name, email, Account username, and Account password. 

WooCommerce Shipping & Tax Extension

Kotobee E-Book Hoster

Our website uses cookies & similar tech. We process your personal data (e.g. your IP address) to run the shop and your login, to embed videos from third-party providers, and to process payments securely and prevent fraud. We share certain data with integrated 3rd parties. Processing takes place with your consent or on the basis of a legitimate interest, which you can object to in the privacy settings. You have the right to refuse, change, and revoke consent with the floating cookie widget.

Some services process personal data in unsafe third countries without an adequate level of protection. By consenting, you also consent to this transfer per Art. 49 (1) (a) GDPR, where authorities may access the data and your data protection rights may not be enforceable.

This site is not for minors.

5 Essential Services

1. WordPress User Login

Purpose: WordPress is the content management system for this website and allows registered users to log in to the system. Cookies or cookie-like technologies can be stored and read. These can store a session-hash, login status, user ID and user-related settings for the WordPress backend. This data can be used so that the browser can recognize you as a signed-in user.

Use on legal basis of: Legitimate interest for the processing of personal data, Provision of explicitly requested digital service for storing or accessing information on the terminal equipment of the user

Provider: Hope. Not Less. 1070 Montgomery Rd Unit 970 Altamonte Springs, Florida, United States

Technical cookie name: wordpress_logged_in_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: WordPress user name, a timestamp when the cookie expires, authentication token to protect access to the admin area and a security hash

Technical cookie name: wp-settings-time-*

Type: HTTP Cookie

Host: hopenotless.com

Duration: 1 year

Purpose: Timestamp of the login process (in Unix-system)

Technical cookie name: wp-settings-*

Type: HTTP Cookie

Host: hopenotless.com

Duration: 1 year

Purpose: Individual user interface settings, e.g. the view of the admin interface, the color scheme or the activation of the toolbar

Technical cookie name: wp-settings-*-*

Type: HTTP Cookie

Host: hopenotless.com

Duration: 1 year

Technical cookie name: wordpress_test_cookie

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: Test whether cookies can be set or not

Technical cookie name: wordpress_sec_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: WordPress user name, a timestamp when the cookie expires, authentication token to protect access to the admin area and a security hash

2. WooCommerce

Purpose: WooCommerce enables the embedding of an e-commerce shop system that allows you to buy products on a website. This requires processing the user’s IP-address and metadata. Cookies or cookie-like technologies can be stored and read. These can contain personal data and technical data like session ID, account details, review details, user ID, shopping cart of the user in the database of the website, name and email from logged-in users, recently viewed products, time of shopping cart creation, security-related tokens and dismissed notices. This data can be used for tracking the downloading process for downloadable products. WooCommerce can personalize the shopping experience, e.g. by showing already viewed products again. The legitimate interest to use this service is the offering of goods and products in a digital environment.

Use on legal basis of: Legitimate interest for the processing of personal data, Provision of explicitly requested digital service for storing or accessing information on the terminal equipment of the user

Provider: Hope. Not Less.

Technical cookie name: store_notice*

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: If a store notice was dismissed

Technical cookie name: wc_fragments_*

Type: Session Storage

Host: https://hopenotless.com

Duration: Session

Technical cookie name: wc_cart_hash_*

Type: Session Storage

Host: https://hopenotless.com

Duration: Session

Technical cookie name: wc_cart_hash_*

Type: Local Storage

Host: hopenotless.com

Duration: No expiration

Purpose: Session-ID with hash from the shopping cart, which is used to track the contents of the shopping cart and correctly synchronize changes in the shopping cart

Technical cookie name: woocommerce_cart_hash

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: Hash, which representants the shopping cart contents and total amount

Technical cookie name: wp_woocommerce_session_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: 2 days

Purpose: Session ID, and tracking of the user’s shopping cart and other activities during the visit to the website

Technical cookie name: storeApiNonce

Type: Local Storage

Host: https://hopenotless.com

Duration: No expiration

Purpose: Timestamp and nonce (a unique number) to check the security of API requests to prevent attacks on the website

Technical cookie name: wc-blocks_mini_cart_totals

Type: Local Storage

Host: https://hopenotless.com

Duration: No expiration

Purpose: Total amount for the mini shopping cart

Technical cookie name: woocommerce_items_in_cart

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: Mark whether something is in the shopping cart or not

Technical cookie name: wc_cart_hash

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: Hash from the shopping cart, which is used to track the contents of the shopping cart and correctly synchronize changes in the shopping cart

Technical cookie name: woocommerce_recently_viewed

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: Recently viewed products to show the user a list of recently viewed items

Technical cookie name: wc_cart_created

Type: Session Storage

Host: https://hopenotless.com

Duration: Session

Purpose: Time of shopping cart creation to track when the shopping cart was created

Technical cookie name: comment_author_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: 1 year

Purpose: Name of review author

Technical cookie name: comment_author_email_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: 1 year

Purpose: Email address of review author

Technical cookie name: wordpress_logged_in_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: WordPress username, a timestamp when cookie expires, authentication token to protect access to the admin area and a security hash

Technical cookie name: wordpress_sec_*

Type: HTTP Cookie

Host: hopenotless.com

Duration: Session

Purpose: WordPress user name, a timestamp when the cookie expires, authentication token to protect access to the admin area and a security hash

3. Real Cookie Banner

Purpose: Real Cookie Banner asks website visitors for consent to set cookies and process personal data. For this purpose, a UUID (pseudonymous identification of the user) is assigned to each website visitor, which is valid until the cookie expires to store the consent. Cookies are used to test whether cookies can be set, to store reference to documented consent, to store which services from which service groups the visitor has consented to, and, if consent is obtained under the Transparency & Consent Framework (TCF), to store consent in TCF partners, purposes, special purposes, features and special features. As part of the obligation to disclose according to GDPR, the collected consent is fully documented. This includes, in addition to the services and service groups to which the visitor has consented, and if consent is obtained according to the TCF standard, to which TCF partners, purposes and features the visitor has consented, all cookie banner settings at the time of consent as well as the technical circumstances (e.g. size of the displayed area at the time of consent) and the user interactions (e.g. clicking on buttons) that led to consent. Consent is collected once per language.

Use on legal basis of: Compliance with a legal obligation for processing of personal data, Provision of explicitly requested digital service for storing or accessing information on the terminal equipment of the user

Provider: Hope. Not Less.

Technical cookie name: real_cookie_banner*

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 365 days

Purpose: Unique identifier for the consent, but not for the website visitor. Revision hash for settings of cookie banner (texts, colors, features, service groups, services, content blockers etc.). IDs for consented services and service groups.

Technical cookie name: real_cookie_banner*-tcf

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 365 days

Purpose: Consents collected under TCF stored in TC String format, including TCF vendors, purposes, special purposes, features, and special features.

Technical cookie name: real_cookie_banner*-gcm

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 365 days

Purpose: Consents into consent types (purposes) collected under Google Consent Mode stored for all Google Consent Mode compatible services.

Technical cookie name: real_cookie_banner-test

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 365 days

Purpose: Cookie set to test HTTP cookie functionality. Deleted immediately after test.

Technical cookie name: real_cookie_banner*

Type: Local Storage

Host: https://hopenotless.com

Duration: No expiration

Purpose: Unique identifier for the consent, but not for the website visitor. Revision hash for settings of cookie banner (texts, colors, features, service groups, services, content blockers etc.). IDs for consented services and service groups. Is only stored until consent is documented on the website server.

Technical cookie name: real_cookie_banner*-tcf

Type: Local Storage

Host: https://hopenotless.com

Duration: No expiration

Purpose: Consents collected under TCF stored in TC String format, including TCF vendors, purposes, special purposes, features, and special features. Is only stored until consent is documented on the website server.

Technical cookie name: real_cookie_banner*-gcm

Type: Local Storage

Host: https://hopenotless.com

Duration: No expiration

Purpose: Consents collected under Google Consent Mode stored in consent types (purposes) for all Google Consent Mode compatible services. Is only stored until consent is documented on the website server.

Technical cookie name: real_cookie_banner-consent-queue*

Type: Local Storage

Host: https://hopenotless.com

Duration: No expiration

Purpose: Local caching of selection in cookie banner until server documents consent; documentation periodic or at page switches attempted if server is unavailable or overloaded.

4. Stripe

Purpose: Stripe enables the processing of payments in the online shop of this website and is integrated through WooPayments, so that orders can be paid for directly on the website. This requires the processing of the user’s IP-address and metadata, the payment details entered, the order and cart data and information about the device and browser used. Cookies or cookie-like technologies can be stored and read. These can contain personal data and technical data like a device identifier, a session identifier, security-related tokens and information used to detect fraudulent payment attempts. This data can be used to process the payment, to assign the requests of one payment session to each other, to detect and prevent fraudulent payment attempts and to improve the services of Stripe. Stripe makes the collected information available to affiliated companies and to service providers that process the data on its behalf, for example for infrastructure, security and fraud prevention. When the payment methods Apple Pay or Google Pay are offered, personal data is also transmitted to Apple and to Google, which set their own cookies for this purpose. In addition, Stripe loads hCaptcha for bot detection on pages on which its script is used, so that the provider of hCaptcha also receives personal data and can store information on the device. The data can also be used for automated decisions, in that a payment attempt is assessed as more or less likely to be fraudulent and can be declined on that basis. The legitimate interest to use this service is the processing of the payments requested by the customer and the protection against fraudulent payment attempts.

Use on legal basis of: Legitimate interest for the processing of personal data, Provision of explicitly requested digital service for storing or accessing information on the terminal equipment of the user

Provider: Stripe Technology Europe, Limited, 1 Wilton Park, Wilton Place, Grand Canal Street Lower, Dublin 2, D02 FX04, Ireland

Contact form: https://support.stripe.com/contact

Privacy Policy: https://stripe.com/privacy

Data processing in third countries: United StatesA(Adequacy decision)

Safety mechanisms for data transmission: Adequacy decisionA

Technical cookie name: __stripe_mid

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 365 days

Purpose: Device identifier with which Stripe recognises the device across payment sessions in order to detect fraudulent payment attempts.

Technical cookie name: __stripe_sid

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 30 minutes

Purpose: Session identifier with which Stripe assigns the requests of one payment session to each other in order to detect fraudulent payment attempts.

Technical cookie name: m

Type: HTTP Cookie

Host: m.stripe.com

Duration: 400 days

Purpose: Identifier that Stripe sets on its own domain in order to detect fraudulent payment attempts across the websites of Stripe merchants.

Technical cookie name: hmt_id

Type: HTTP Cookie

Host: api.hcaptcha.com

Duration: 30 days

Purpose: Identifier of hCaptcha, which Stripe loads for bot detection, in order to recognise a returning device.

Technical cookie name: __cf_bm

Type: HTTP Cookie

Host: .hcaptcha.com

Duration: 30 minutes

Purpose: Cookie of the delivery network used by hCaptcha in order to distinguish automated requests from requests by humans.

Technical cookie name: __cflb

Type: HTTP Cookie

Host: api.hcaptcha.com

Duration: Session

Purpose: Cookie of the delivery network used by hCaptcha in order to route the requests of one session to the same server.

Technical cookie name: NID

Type: HTTP Cookie

Host: .google.com

Duration: 183 days

Purpose: Identifier that Google sets when the payment method Google Pay is offered, in order to recognise the device and to secure the payment process.

5. Sift

Purpose: Sift enables the detection of fraudulent payment attempts in the online shop of this website and is activated together with the payment integration of WooPayments. This requires the processing of the user’s IP-address and metadata, the address and the title of the page called up, the browser identification, screen resolution and colour depth, the operating platform, time zone and language and an identifier for the session. Sift uses fingerprinting to recognise a device across visits and across the websites of other customers of Sift. The fingerprint consists of the following information, among others: browser identification, screen resolution, colour depth, operating platform, time zone, browser language, the address and title of the page called up and a generated session identifier. Cookies or cookie-like technologies can be stored and read. These can contain a device identifier with which a returning device is recognised. This data can be used to calculate a risk score for a payment attempt, to recognise patterns of fraudulent behaviour across the customers of Sift and to improve the services of Sift. Sift makes the collected information available to affiliated companies and to service providers that process the data on its behalf, for example for hosting and infrastructure. The collected device profile is transmitted to the address hexagon-analytics.com, which Sift uses to receive this data. The data is used for automated decisions, in that a payment attempt is scored for its fraud risk and can be declined, delayed or passed on for manual review on that basis. The legitimate interest to use this service is the protection of the online shop and of its customers against fraudulent payment attempts.

Use on legal basis of: Legitimate interest for the processing of personal data, Provision of explicitly requested digital service for storing or accessing information on the terminal equipment of the user

Provider: Sift Science, Inc., 77 Geary Street, Suite 509, San Francisco, CA 94108, USA

Email: privacy@sift.com

Privacy Policy: https://sift.com/legal-and-compliance/service-privacy-notice/

Data processing in third countries: United StatesD(Art. 49 (1) (a) GDPR), UkraineD(Art. 49 (1) (a) GDPR)

Safety mechanisms for data transmission: Art. 49 (1) (a) GDPRD

Technical cookie name: __ssid

Type: HTTP Cookie

Host: .hopenotless.com

Duration: 400 days

Purpose: Identifier with which Sift recognises a returning device in order to assess the fraud risk of a payment attempt.

2 Functional Services

1. hCaptcha

Purpose: hCaptcha enables the integration of captchas to protect the website, e. g. when entering data into online forms, from malicious website visitors and bots. This requires processing the user’s IP-address and metadata. Cookies or cookie-like technologies can be stored and read. These can contain personal data and technical data like user IDs. This data can be used to collect visited websites, identify the fraud risk of a specific captcha challenge request or IP address, and it can be used to improve the services of Intuition Machines. The legitimate interest in the use of this service is to ensure that a security challenge can be carried out correctly and without interruption in order to protect the website.

Use on legal basis of: Legitimate interest for the processing of personal data, Provision of explicitly requested digital service for storing or accessing information on the terminal equipment of the user

Provider: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, United States

Phone: +1800 952 5210

Email: ‍support@hcaptcha.com

Privacy Policy: https://www.hcaptcha.com/privacy

Data processing in third countries: United StatesA(Adequacy decision), AfghanistanB(Standard contractual clauses), AlbaniaB(Standard contractual clauses), AlgeriaB(Standard contractual clauses), AndorraA(Adequacy decision), AngolaB(Standard contractual clauses), Antigua And BarbudaB(Standard contractual clauses), ArgentinaA(Adequacy decision), ArmeniaB(Standard contractual clauses), AustraliaB(Standard contractual clauses), AzerbaijanB(Standard contractual clauses), BahamasB(Standard contractual clauses), BahrainB(Standard contractual clauses), BangladeshB(Standard contractual clauses), BarbadosB(Standard contractual clauses), BelarusB(Standard contractual clauses), BelizeB(Standard contractual clauses), BeninB(Standard contractual clauses), BhutanB(Standard contractual clauses), BoliviaB(Standard contractual clauses), Bosnia And HerzegovinaB(Standard contractual clauses), BotswanaB(Standard contractual clauses), BrazilB(Standard contractual clauses), Brunei DarussalamB(Standard contractual clauses), Burkina FasoB(Standard contractual clauses), BurundiB(Standard contractual clauses), CambodiaB(Standard contractual clauses), CameroonB(Standard contractual clauses), CanadaA(Adequacy decision), Cape VerdeB(Standard contractual clauses), Central African RepublicB(Standard contractual clauses), ChadB(Standard contractual clauses), ChileB(Standard contractual clauses), ChinaB(Standard contractual clauses), ColombiaB(Standard contractual clauses), ComorosB(Standard contractual clauses), CongoB(Standard contractual clauses), Congo, Democratic RepublicB(Standard contractual clauses), Costa RicaB(Standard contractual clauses), CubaB(Standard contractual clauses), DjiboutiB(Standard contractual clauses), DominicaB(Standard contractual clauses), Dominican RepublicB(Standard contractual clauses), EcuadorB(Standard contractual clauses), EgyptB(Standard contractual clauses), El SalvadorB(Standard contractual clauses), Equatorial GuineaB(Standard contractual clauses), EritreaB(Standard contractual clauses), EthiopiaB(Standard contractual clauses), FijiB(Standard contractual clauses), GabonB(Standard contractual clauses), GambiaB(Standard contractual clauses), GeorgiaB(Standard contractual clauses), GhanaB(Standard contractual clauses), GrenadaB(Standard contractual clauses), GuatemalaB(Standard contractual clauses), GuineaB(Standard contractual clauses), Guinea-BissauB(Standard contractual clauses), GuyanaB(Standard contractual clauses), HaitiB(Standard contractual clauses), HondurasB(Standard contractual clauses), IndiaB(Standard contractual clauses), IndonesiaB(Standard contractual clauses), Iran, Islamic Republic OfB(Standard contractual clauses), IraqB(Standard contractual clauses), IsraelA(Adequacy decision), JamaicaB(Standard contractual clauses), JapanA(Adequacy decision), JordanB(Standard contractual clauses), KazakhstanB(Standard contractual clauses), KenyaB(Standard contractual clauses), KiribatiB(Standard contractual clauses), KoreaA(Adequacy decision), North KoreaB(Standard contractual clauses), KuwaitB(Standard contractual clauses), KyrgyzstanB(Standard contractual clauses), Lao People’s Democratic RepublicB(Standard contractual clauses), LebanonB(Standard contractual clauses), LesothoB(Standard contractual clauses), LiberiaB(Standard contractual clauses), Libyan Arab JamahiriyaB(Standard contractual clauses), MadagascarB(Standard contractual clauses), MalawiB(Standard contractual clauses), MalaysiaB(Standard contractual clauses), MaldivesB(Standard contractual clauses), MaliB(Standard contractual clauses), Marshall IslandsB(Standard contractual clauses), MauritaniaB(Standard contractual clauses), MauritiusB(Standard contractual clauses), MacedoniaB(Standard contractual clauses), MexicoB(Standard contractual clauses), Federated States Of MicronesiaB(Standard contractual clauses), MoldovaB(Standard contractual clauses), MonacoB(Standard contractual clauses), MongoliaB(Standard contractual clauses), MontenegroB(Standard contractual clauses), MoroccoB(Standard contractual clauses), MozambiqueB(Standard contractual clauses), MyanmarB(Standard contractual clauses), NamibiaB(Standard contractual clauses), NauruB(Standard contractual clauses), NepalB(Standard contractual clauses), New ZealandA(Adequacy decision), NicaraguaB(Standard contractual clauses), NigerB(Standard contractual clauses), NigeriaB(Standard contractual clauses), OmanB(Standard contractual clauses), PakistanB(Standard contractual clauses), PalauB(Standard contractual clauses), PanamaB(Standard contractual clauses), Papua New GuineaB(Standard contractual clauses), ParaguayB(Standard contractual clauses), PeruB(Standard contractual clauses), PhilippinesB(Standard contractual clauses), QatarB(Standard contractual clauses), Russian FederationB(Standard contractual clauses), RwandaB(Standard contractual clauses), Saint Kitts And NevisB(Standard contractual clauses), Saint LuciaB(Standard contractual clauses), SamoaB(Standard contractual clauses), San MarinoB(Standard contractual clauses), Sao Tome And PrincipeB(Standard contractual clauses), Saudi ArabiaB(Standard contractual clauses), SenegalB(Standard contractual clauses), SerbiaB(Standard contractual clauses), SeychellesB(Standard contractual clauses), Sierra LeoneB(Standard contractual clauses), SingaporeB(Standard contractual clauses), Solomon IslandsB(Standard contractual clauses), SomaliaB(Standard contractual clauses), South AfricaB(Standard contractual clauses), Sri LankaB(Standard contractual clauses), SudanB(Standard contractual clauses), SurinameB(Standard contractual clauses), SwazilandB(Standard contractual clauses), SwitzerlandA(Adequacy decision), Syrian Arab RepublicB(Standard contractual clauses), TaiwanB(Standard contractual clauses), TajikistanB(Standard contractual clauses), TanzaniaB(Standard contractual clauses), ThailandB(Standard contractual clauses), Timor-LesteB(Standard contractual clauses), TogoB(Standard contractual clauses), TongaB(Standard contractual clauses), Trinidad And TobagoB(Standard contractual clauses), TunisiaB(Standard contractual clauses), TurkeyB(Standard contractual clauses), TurkmenistanB(Standard contractual clauses), TuvaluB(Standard contractual clauses), UgandaB(Standard contractual clauses), UkraineB(Standard contractual clauses), United Arab EmiratesB(Standard contractual clauses), United KingdomA(Adequacy decision), UruguayA(Adequacy decision), UzbekistanB(Standard contractual clauses), VanuatuB(Standard contractual clauses), Holy See (Vatican City State)B(Standard contractual clauses), VenezuelaB(Standard contractual clauses), VietnamB(Standard contractual clauses), YemenB(Standard contractual clauses), ZambiaB(Standard contractual clauses), ZimbabweB(Standard contractual clauses)

Safety mechanisms for data transmission: Adequacy decisionA, Standard contractual clausesB

Technical cookie name: __cflb

Type: HTTP Cookie

Host: api2.hcaptcha.com

Duration: 1 hour

Purpose: User ID to forward requests from hCaptcha to the same server during the security check to prevent interruptions.

Technical cookie name: __cflb

Type: HTTP Cookie

Host: api.hcaptcha.com

Duration: 1 hour

Purpose: User ID to forward requests from hCaptcha to the same server during the security check to prevent interruptions.

2. Youtube

Purpose: YouTube enables the embedding of content published on youtube.com into websites to enhance the website with videos. This requires processing the user’s IP-address and metadata. Cookies or cookie-like technologies can be stored and read. These can contain personal data and technical data like user IDs, consent, settings of the video player, connected devices, interactions with the service, push notifications and used account. This data can be used to collect visited websites, detailed statistics about user behavior, and it can be used to improve the services of Google. It can also be used for profiling, e.g. to provide you with personalized services, such as ads based on your interests or recommendations. This data may be linked by Google to the data of users logged in on the websites of Google (e.g. youtube.com and google.com). Google provides personal information to their affiliates and other trusted businesses or persons to process it for them, based on Google’s instructions and in compliance with Google’s privacy policy.

Use on legal basis of: Consent for processing personal data, Consent for storing or accessing information on the terminal equipment of the user

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Phone: +1 650 253 0000

Email: dpo-google@google.com

Contact form: https://support.google.com/

Privacy Policy: https://business.safety.google/privacy/

Data processing in third countries: United StatesA(Adequacy decision), ChileB(Standard contractual clauses), TaiwanB(Standard contractual clauses), JapanA(Adequacy decision), SingaporeB(Standard contractual clauses), BrazilB(Standard contractual clauses), United KingdomA(Adequacy decision), SwitzerlandA(Adequacy decision), IsraelA(Adequacy decision), KoreaA(Adequacy decision), IndiaB(Standard contractual clauses), Hong KongB(Standard contractual clauses), AustraliaB(Standard contractual clauses), QatarB(Standard contractual clauses)

Safety mechanisms for data transmission: Adequacy decisionA, Standard contractual clausesB

Technical cookie name: SIDCC

Type: HTTP Cookie

Host: .google.com

Duration: 1 year

Technical cookie name: SIDCC

Type: HTTP Cookie

Host: .youtube.com

Duration: 1 year

Technical cookie name: VISITOR_INFO1_LIVE

Type: HTTP Cookie

Host: .youtube.com

Duration: 7 months

Technical cookie name: LOGIN_INFO

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: CONSENT

Type: HTTP Cookie

Host: .youtube.com

Duration: 9 months

Technical cookie name: CONSENT

Type: HTTP Cookie

Host: .google.com

Duration: 9 months

Technical cookie name: OTZ

Type: HTTP Cookie

Host: www.google.com

Duration: 1 day

Technical cookie name: yt-fullerscreen-edu-button-shown-count

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: LogsDatabaseV2:*||

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: ServiceWorkerLogsDatabase

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: YtldbMeta

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt-player-performance-cap

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: PersistentEntityStoreDb:*||

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt-idb-pref-storage:*||

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt.innertube::nextId

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt.innertube::requests

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt-html5-player-modules::subtitlesModuleData::module-enabled

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: *||::yt-player::yt-player-lv

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: swpushnotificationsdb

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt-player-local-media:*||

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: yt-it-response-store:*||

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: __HOST-GAPS

Type: HTTP Cookie

Host: accounts.google.com

Duration: 13 months

Technical cookie name: OTZ

Type: HTTP Cookie

Host: accounts.google.com

Duration: 1 day

Technical cookie name: __Secure-1PSIDCC

Type: HTTP Cookie

Host: .google.com

Duration: 1 year

Technical cookie name: __Secure-1PAPISID

Type: HTTP Cookie

Host: .google.com

Duration: 1 year

Technical cookie name: __Secure-3PSIDCC

Type: HTTP Cookie

Host: .youtube.com

Duration: 1 year

Technical cookie name: __Secure-1PAPISID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: __Secure-1PSID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: __Secure-3PSIDCC

Type: HTTP Cookie

Host: .google.com

Duration: 1 year

Technical cookie name: __Secure-ENID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: __Secure-1PSID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: ytGefConfig:*||

Type: IndexedDB

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: __Host-3PLSID

Type: HTTP Cookie

Host: accounts.google.com

Duration: 13 months

Technical cookie name: LSID

Type: HTTP Cookie

Host: accounts.google.com

Duration: 13 months

Technical cookie name: ACCOUNT_CHOOSER

Type: HTTP Cookie

Host: accounts.google.com

Duration: 13 months

Technical cookie name: __Host-1PLSID

Type: HTTP Cookie

Host: accounts.google.com

Duration: 13 months

Technical cookie name: __Secure-3PAPISID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: SAPISID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: APISID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: HSID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: __Secure-3PSID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: __Secure-3PAPISID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: SAPISID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: HSID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: SSID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: SID

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Technical cookie name: SSID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: APISID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: __Secure-3PSID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: SID

Type: HTTP Cookie

Host: .youtube.com

Duration: 13 months

Technical cookie name: VISITOR_PRIVACY_METADATA

Type: HTTP Cookie

Host: .youtube.com

Duration: 7 months

Technical cookie name: ytidb::LAST_RESULT_ENTRY_KEY

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Technical cookie name: NID

Type: HTTP Cookie

Host: .google.com

Duration: 7 months

Purpose: Unique ID to store preferred settings such as language, number of results on the search results page or activation of the Google SafeSearch filter

Technical cookie name: YSC

Type: HTTP Cookie

Host: .youtube.com

Duration: Session

Purpose: Unique session ID to recognise that requests within a browser session originate from the user and not from other websites

Technical cookie name: PREF

Type: HTTP Cookie

Host: .youtube.com

Duration: 1 year

Purpose: Unique ID to set preferred page settings and playback settings such as explicit autoplay options, content randomisation and player size

Technical cookie name: IDE

Type: HTTP Cookie

Host: .doubleclick.net

Duration: 9 months

Purpose: Unique identification tokens for personalising ads on all sites using the Google advertising network

Technical cookie name: SOCS

Type: HTTP Cookie

Host: .youtube.com

Duration: 9 months

Purpose: Settings for users to consent to Google services storing their preferences

Technical cookie name: SOCS

Type: HTTP Cookie

Host: .google.com

Duration: 13 months

Purpose: Settings for users to consent to Google services storing their preferences

Technical cookie name: yt-remote-device-id

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Purpose: Unique device ID, time of creation and expiration of the object

Technical cookie name: yt-player-headers-readable

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Purpose: State of technical readability of the YouTube player header, time of creation and expiration of the object

Technical cookie name: yt-remote-connected-devices

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Purpose: List of devices associated with a YouTube account, time of creation and expiration of the object

Technical cookie name: yt-player-bandwidth

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Purpose: Information on the bandwidth utilisation of the YouTube player, time of creation and expiration of the object

Technical cookie name: __Secure-YEC

Type: HTTP Cookie

Host: .youtube.com

Duration: 1 year

Purpose: Unique identifier used to detect spam, fraud, and abuse

Technical cookie name: test_cookie

Type: HTTP Cookie

Host: .doubleclick.net

Duration: 1 day

Purpose: Tests whether cookies can be set

Technical cookie name: yt-player-quality

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Purpose: Output video quality for YouTube videos, time of creation and expiration of the object

Technical cookie name: yt-player-volume

Type: Local Storage

Host: https://www.youtube.com

Duration: No expiration

Purpose: Sound settings for the YouTube player, time of creation and expiration of the object

Technical cookie name: yt-remote-session-app

Type: Session Storage

Host: https://www.youtube.com

Duration: Session

Purpose: Application used for the session and time of object creation

Technical cookie name: yt-remote-cast-installed

Type: Session Storage

Host: https://www.youtube.com

Duration: Session

Purpose: Status of installation of the ‘remote-cast’ function and time of object creation

Technical cookie name: yt-player-volume

Type: Session Storage

Host: https://www.youtube.com

Duration: Session

Purpose: Sound settings for the YouTube player, time of creation of the object

Technical cookie name: yt-remote-session-name

Type: Session Storage

Host: https://www.youtube.com

Duration: Session

Purpose: Name of the active session and time of object creation

Technical cookie name: yt-remote-cast-available

Type: Session Storage

Host: https://www.youtube.com

Duration: Session

Purpose: Status of availability of the ‘remote-cast’ function and time of object creation

Technical cookie name: yt-remote-fast-check-period

Type: Session Storage

Host: https://www.youtube.com

Duration: Session

Purpose: Time of object creation as a determination of whether the remote-cast function can be accessed

Technical cookie name: AEC

Type: HTTP Cookie

Host: .google.com

Duration: 6 months

Purpose: Unique identifier used to detect spam, fraud, and abuse

Real Cookie Banner (data consent manager) sets cookies and cookie-like information on Your device. These are technically necessary to store Your data choices and to load services to which You have consented on the website.

WordPress Login

If You visit our login page, We will set a temporary cookie to determine if Your browser accepts Cookies. This cookie contains no Personal Data and is discarded when You close Your browser.

When You log in, We will also set up several Cookies to save Your login information and Your screen display choices. Login Cookies last for two days, and screen options Cookies last for a year. If You select “Remember Me”, Your login will persist for two weeks. If You log out of Your Library Account, the login Cookies will be removed.

As the means by which You can refuse cookies through Your web browser controls vary from browser to browser, You should visit Your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer You a way to opt out of targeted advertising. If You would like to find out more information, please visit:

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

The Company is located in Florida, USA. The “Who We Share Your Data With” section lists third parties; Your Personal Data may be transferred to and maintained where these third parties operate.

The “Data Protection Measures” section outlines how Your Personal Data is protected.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

By interacting with embedded content, these websites may collect data about You, use Cookies, embed additional third-party tracking, and monitor Your interaction with that embedded content, including tracking Your interaction with the embedded content if You have an account and are logged in to that website.

Our Service may contain links to other websites that are not operated by Us, such as Crisis Resource links and social media profile links. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

How Long We Retain Your Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations; such as when required to retain Your Personal Data to comply with applicable laws, resolve disputes, and enforce Our legal agreements and policies.

Because all e-books by Hope. Not Less. are non-downloadable and can only be accessed from Your Hopenotless.com Library Account, Your Account data will be retained until You delete Your Account or request its deletion (and therefore forfeit access to the e-books You’ve bought).

Data you enter in the marketing Email Preference Google Form is retained until you request for it to be deleted from these email preference records.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time– except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Rights Overview

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

For general info on these rights, please visit the European Commission website here.

Right to Request Data Record

You can request to receive an exported file of the Personal Data We hold about You, including any Personal Data You have provided to us. Email HNLPoetry@gmail.com.

Right to Erase Data (Forfeits Access to E-Books)

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. SEE THIRD PARAGRAPH FOR IMPLICATIONS ON E-BOOK ACCESS. Email HNLPoetry@gmail.com.

For users that register on Our Website, We store the Personal Data You provide in Your user profile. All users can login to Your Library Account to see, edit, or delete Your Personal Data at any time (except the username cannot be changed). SEE NEXT PARAGRAPH FOR IMPLICATIONS ON E-BOOK ACCESS. Website administrators can also see and edit that information.

Deleting the Personal Data that Your Hopenotless.com Library Account depends on or requesting that We erase it, means that Your Library Account will be deleted and You will forfeit access to the e-books You bought (as the e-books are only allowed to be accessed through Your Library Account and are not allowed to be downloaded for any reason).

Obligatory Disclosures

We cannot delete any data We are obliged to keep for administrative, legal, or security purposes.

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Children’s Privacy Rights

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. At checkout, customers must check a box that verifies they are at least 18 years old.

GDPR standards dictate that any child under the age of 13 needs parental consent to provide Personal Data. If You are a parent or guardian and You are aware that Your child has provided Us with their Personal Data without Your consent, please contact Us so We can take steps to remove that information from Our servers.

Date Created: 12/14/24

We may update Our Privacy Policy. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If You have any questions about this Privacy Policy, You can contact Us by email: HNLPoetry@gmail.com

Godspeed,

Margot Emmeline | Hope. Not Less.

Image of gold wax seal with hieroglyphic angel wing logo.